Who we are
Our website address is: http://lumivio-design.com.
At Lumivio Design, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our store or place an order, we may collect the following information:
- Your name
- Email address
- Shipping and billing address
- Payment details (processed securely by third-party payment providers)
- Order details and purchase history
We may also automatically collect certain information such as your IP address, browser type, and device information for analytics and site improvement purposes.
2. How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Communicate with you regarding your purchase or enquiries
- Improve our website, products, and customer experience
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal data to third parties.
3. Sharing Your Information
Your information may be shared only with trusted third parties necessary to operate our store, such as:
- Payment processors
- Order fulfilment and shipping partners (e.g. print-on-demand providers)
These parties are required to handle your data securely and only for the purpose of completing your order.
4. Data Security
We take reasonable measures to protect your personal information. All payments are processed through secure and encrypted payment gateways. However, no method of transmission over the internet is 100% secure.
5. Your Rights
If you are located in the UK or EU, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise these rights, please contact us using the details below.
6. Cookies
Our website may use cookies to enhance your browsing experience and analyse website traffic. You can control or disable cookies through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
keltoum.11.07@gmail.com